Bruce MacKay Pump & Well Service, Inc.

7465 Longley Ln, Reno,

NV 89511, United States

Bruce MacKay Pump & Well Service, Inc. serves clients primarily across Nevada, and this Privacy Policy demonstrates our ongoing commitment to privacy and responsible data handling for all visitors to our Website, www.brucemackay.com. By using this Website, you accept the terms described in this policy. If you disagree with any part of the policy, please discontinue use of the Website.

Definitions

• “Non-Personal Information” (NPI): General usage data that does not individually identify you, such as device type, web pages visited, and time spent on our site.
• “Personally Identifiable Information” (PII): Any information that can be used to identify you directly, including your name, contact number, email, and address, particularly when you submit service requests or fill out forms on our Website.

Our Commitment to Your Privacy

Bruce MacKay Pump & Well Service, Inc. values your privacy. This policy explains how we gather, use, and manage your data. We do not disclose your personal details to outside parties unless needed to support the functionality of our Website or fulfill a service request initiated by you.

Information We Collect

When you contact us through our online form or request service, we may collect PII, including your name, phone number, email address, service location, and project-related notes. This data helps us respond effectively and deliver timely pump and well services.

We may also collect NPIs such as your IP address, browser type, or referral link, which helps us analyze website performance and user behavior to improve your browsing experience.

Cookies

Our Website uses cookies to enhance functionality and remember your preferences. Cookies are small files stored on your browser to improve website speed, recognize returning visitors, and analyze overall usage trends. By continuing to browse our Website, you consent to our use of cookies. You can control or disable cookies through your browser settings; however, some parts of the site may not work as intended without them.

Website Analytics

We may use analytical tools like Google Analytics to collect anonymized visitor data. These insights allow us to understand how users interact with our pages, which features are most accessed, and how visitors arrive at our site. No personal identifiers are collected through these analytics platforms.

How Information is Used

The information you provide is used to respond to service inquiries, process job requests, and schedule appointments. We also use the data to track internal performance, ensure timely follow-ups, and enhance our digital experience. We do not use your personal information for unsolicited marketing.

Information Sharing and Disclosure

We never sell or rent your personal information. Any sharing of information is strictly limited to third-party providers who support our Website infrastructure or scheduling tools. These partners are contractually bound to keep your information secure and confidential. We may also disclose information if required by law or in response to lawful requests by public authorities.

Your Choices

You may opt out of certain data uses at any time. You can contact us directly to update, review, or request deletion of your personal data. If you no longer wish to receive communication from our team, just let us know, and we will honor your request promptly.

Data Security

We follow standard security procedures to protect the data collected through our Website. This includes both electronic and physical safeguards. While no online system is 100% secure, we take every reasonable step to minimize risks and protect your personal information.

Third-Party Links

Our Website may link to third-party websites for informational purposes. Please be advised that these sites are not governed by our Privacy Policy. We encourage you to review the privacy practices of any external sites before submitting personal information.

Children’s Privacy

Our Website and services are intended for individuals age 18 and older. We do not knowingly collect personal data from minors. If a child has provided us with personal information, we will delete it as soon as we are made aware.

Policy Updates

Bruce MacKay Pump & Well Service, Inc. may revise this Privacy Policy from time to time. Any changes will be published on this page, along with an updated “Last Revised” date. We encourage you to review this page periodically for the latest information on how we protect your data.

Contact Us

If you have questions about this Privacy Policy or the way we handle your information, feel free to contact us:

Bruce MacKay Pump & Well Service, Inc.

7465 Longley Ln, Reno,

NV 89511, United States